qqbet is dedicated to providing a safe, fair, and controlled gambling environment for all players in Bangladesh. We believe betting should always be entertaining — never a source of stress, financial hardship, or distress.
At qqbet, we are committed to fostering a responsible gambling culture across Bangladesh. Whether you enjoy live cricket betting during a BPL match, spinning the reels on a Pragmatic Play slot, or sitting at an Evolution Gaming live table, our position is clear: gambling is a form of entertainment, and it should remain that way.
Problem gambling can affect anyone, regardless of experience, income, or background. It can develop gradually, and players may not recognise the early signs until significant harm has already occurred. That is why qqbet has invested in a comprehensive suite of responsible gaming tools that give every player the power to set boundaries, take breaks, and — if necessary — step away entirely.
This page outlines the tools available to you, the warning signs of problem gambling, and the steps you can take to get help — both within the qqbet platform and through external support services. We encourage every player to read this page carefully and to use these tools proactively, not just when a problem has already developed.
Remember: the qqbet platform is for adults aged 18 and above only. We enforce this policy strictly through identity verification at registration and at the point of first withdrawal. If you are under 18, you are not permitted to use this platform under any circumstances.
qqbet provides a full range of player-controlled tools to help you manage your gambling activity. All tools are available at no cost and can be activated by contacting our support team at any time.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your qqbet account. Once a deposit limit is in place, it cannot be increased immediately — any increase request is subject to a mandatory 24-hour cooling-off period to prevent impulsive decisions. Reducing a deposit limit takes effect immediately.
Define the maximum amount you are willing to lose over a set period — daily, weekly, or monthly. When your net losses reach the defined threshold, your account will be automatically restricted from placing further bets until the limit period resets. This tool is particularly effective for players who find it difficult to stop after a losing streak.
Set a maximum duration for each gambling session. When the session timer expires, you will receive a clear notification and be logged out of your account automatically. This helps prevent the kind of extended, unplanned gambling sessions that can lead to excessive losses and disrupted daily routines.
Take a short voluntary break from the platform for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you cannot log in, place bets, or make deposits. Time-outs are designed for players who feel they need a brief pause to reassess their gambling habits without committing to a full self-exclusion.
Request a longer-term exclusion from the qqbet platform for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is fully suspended. You will not be able to log in, deposit, or wager. qqbet will also take reasonable steps to ensure you do not receive any promotional communications during the exclusion period. Self-exclusion requests are processed within 24 hours of contact.
Enable periodic in-session notifications that remind you how long you have been playing and how much you have wagered or lost during the current session. Reality checks interrupt the natural flow of play and encourage you to make a conscious decision about whether to continue. These are particularly useful during extended live casino or slots sessions.
If you answer "yes" to several of the questions below, it may indicate that your gambling has moved beyond recreational entertainment. We strongly encourage you to contact our responsible gaming support team or an independent helpline.
All responsible gaming tools on qqbet can be activated quickly by contacting our support team. Here is how the process works:
Reach our responsible gaming team via 24/7 live chat on the qqbet platform or by emailing [email protected]. Clearly state which tool you want to activate (deposit limit, loss limit, time-out, self-exclusion, or reality checks).
Our team will confirm your account identity to ensure the request is being made by the account holder. This typically takes only a few minutes using your registered email address and account details.
Tell our team the limit amount, duration, or exclusion period you require. For deposit and loss limits, specify the value in BDT and the time period. For time-outs and self-exclusion, specify the duration.
Your chosen tool is activated and confirmed via email. Restrictions that reduce your access (lower limits, time-outs, self-exclusion) take effect immediately. Requests to increase limits are subject to a mandatory 24-hour review period.
Our responsible gaming team remains available to you throughout any restriction period. If you are struggling, do not wait — contact us at any time and we will work with you to find the right level of support.
The qqbet platform is strictly for adults aged 18 and above. We take the issue of underage gambling extremely seriously and apply multiple layers of age verification to ensure that minors cannot access the platform.
At the point of registration, all players are required to confirm that they are aged 18 or over. Before a first withdrawal is processed, qqbet requires identity documents confirming date of birth. Any account found to have been registered by a person under the age of 18 will be closed immediately and all funds will be withheld pending investigation.
If you are a parent or guardian and believe that a person under 18 in your household has accessed or registered on the qqbet platform, please contact [email protected] immediately. We will investigate and act on any credible report without delay.
If you feel that gambling is becoming a problem for you or someone you know, the following support channels are available. Reaching out is a sign of strength, not weakness.
Our responsible gaming support team is available 24 hours a day, 7 days a week via the live chat feature on the qqbet platform. All conversations are confidential.
Available 24/7Send a detailed message to our responsible gaming team. We aim to respond to all responsible gaming enquiries within two business hours.
[email protected]If you are concerned about a family member's gambling habits, contact our team for guidance on how to request a third-party exclusion review on behalf of a household member.
[email protected]To begin a self-exclusion or time-out, contact our team via live chat or email. All exclusion requests are processed within 24 hours and take effect immediately upon confirmation.
Processed within 24hrsResponsible gaming is the foundation of everything we do at qqbet. When you are ready to enjoy cricket betting, live casino, and slots in a safe and controlled environment, we are here. For players aged 18 and above only.